WHAT ARE YOUR LAST DATES FOR CHRISTMAS DELIVERY?

We try to ensure that delivery estimates from our couriers are as accurate as possible. Our recommended last order dates for delivery before Christmas are below.

UK Standard - Friday 18th December 2020

UK Express - Sunday 20th December 2020

UK Remote - Highlands, Islands & NI - Thursday 17th December 2020

HOW CAN I TRACK MY DELIVERY?

We will email you to notify that your order has been dispatched. You should also receive an email from the courier with tracking information.

WHICH COURIER DO YOU USE?

We use a range of couriers depending on the items you order and where you are located for delivery. We use Royal Mail, Hermes, Yodel, DPD, DPDLocal & UPS.

WHEN WILL I RECEIVE MY ORDER IF I CHOOSE EXPRESS DELIVERY?

Any orders placed before 9am will be dispatched the same day. Delivery will be the next working day. Orders placed after 9am will be delivered in 2 working days. Please note our Express delivery does not include weekends. If you place your order after 9am on a Friday, it will be delivered on the following Tuesday.

DO YOU OFFER INTERNATIONAL SHIPPING?

International service update: We have temporarily disabled all international delivery, we apologise for any inconvenience

MY RUG HASN'T ARRIVED WITH MY ORDER?

Rugs may be sent separately to the rest of your order and therefore may be delivered at a different time. Large rugs (160 x 230cm) are delivered by Yodel and may take 3-5 working days.