We dispatch orders on weekdays only (Mon-Fri except Bank Holidays).
DO YOU OFFER FREE DELIVERY?
We now offer free Standard delivery to most Mainland UK postcodes if your order is over £30. Please select free delivery when you checkout. Please note postcodes in the following areas may not qualify for free delivery:
- Northern Ireland
- Scottish Highlands
- Offshore Islands
HOW MUCH DOES DELIVERY COST?
|Standard UK Delivery||£1.99 or FREE for orders over £30||2-3 working days||Hermes|
|Express UK Delivery||£8.99||Next working day if ordered before 9am (excluding large rugs)||UPS|
|Northern Ireland||£8.99||3-5 working days||Hermes|
|Scottish Highlands & Islands||£8.99||3-5 working days||Hermes|
|UK Offshore||£8.99||3-5 working days||Hermes|
HOW CAN I TRACK MY DELIVERY?
You should receive an email from the courier on the day of your delivery with a tracking link.
WHEN WILL I RECEIVE MY ORDER IF I CHOOSE EXPRESS DELIVERY?
Any orders placed before 9am will be dispatched the same day. Delivery will be the next working day. Orders placed after 9am will be delivered in 2 working days. Please note our Express delivery does not include weekends.
DO YOU OFFER INTERNATIONAL SHIPPING?
We don't currently offer international shipping, however this is coming soon!
MY RUG HASN'T ARRIVED WITH MY ORDER?
Rugs may be sent separately to the rest of your order and therefore may be delivered at a different time. Large rugs (160 x 230cm) are delivered by Yodel and may take 3-5 working days.