Cookie Policy
We use cookies on our site to give you the best experience. By using our site, you agree to the use of cookies as set out in our Privacy Policy page.
| Option | Cost | Delivery Time Estimate |
| UK - Standard | £2.95 | 3-5 working days |
| UK - Express | £4.99 |
1-3 working days. |
| Northern Ireland - Standard | £4.99 for first 10kg + £5 for each additional 10kg |
3-7 working days |
| Scotland Highlands - Standard | £8.99 |
3-5 working days |
| UK Offshore - Standard | £8.99 |
3-5 working days |
| Ireland - Standard | £7.99 for first 5kg + £5 for each additional 5kg |
5-8 working days |
| International Belgium France Germany Netherlands |
£9.99 for first 5kg + £5 for each additional 5kg |
5-8 working days |
| USA |
£29.99 for up to 25kg |
7-10 working days We offer shipping to USA for all orders up to 25kg. If your order is over 25kg, you will not be able to proceed during checkout. Please note we cannot ship rugs to USA at this time. |
HOW CAN I TRACK MY DELIVERY?
We will email you to notify that your order has been dispatched. You should also receive an email from the courier with tracking information.
WHICH COURIER DO YOU USE?
We use a range of couriers depending on the items you order and where you are located for delivery. We use Royal Mail, Hermes, Yodel, DPD.
WHEN WILL I RECEIVE MY ORDER IF I CHOOSE EXPRESS DELIVERY?
Any orders placed before 9am will be dispatched the same day. Delivery will be the next working day. Orders placed after 9am will be delivered in 2 working days. Please note our Express delivery does not include weekends. If you place your order after 9am on a Friday, it will be delivered on the following Tuesday.
DO YOU OFFER INTERNATIONAL SHIPPING?
We are happy to now offer International shipping to some European countries. We hope to ship to more countries shortly.
MY RUG HASN'T ARRIVED WITH MY ORDER?
Rugs are sent separately to the rest of your order and therefore may be delivered at a different time. This is due to the size of the rug.